Front of House Experience Lead

Tesco Retail; Ayr; On-site; GBP 12,000 - 15,000; Full time

Job summary

Booker Group, part of Tesco, is hiring to support the Customer Service Supervisor in delivering fast, friendly service across checkout, reception, and store operations. You will be at the heart of our customer experience and help ensure every interaction exceeds expectations.

You will take ownership in the supervisor's absence, demonstrate strong communication, and prioritise tasks with energy and attention to detail. We value inclusivity and flexible working options.

Responsibilities

• Support the Customer Service Supervisor in all duties.
• Ensure accuracy of customer accounts and maintain attention to detail.
• Take ownership of the customer service operation in the absence of the Supervisor.
• Provide fast, efficient service at checkout, reception and across store teams.

Job description

Booker Group, part of Tesco, is hiring to support the Customer Service Supervisor in delivering fast, friendly service across checkout, reception, and store operations. You will be at the heart of our customer experience and help ensure every interaction exceeds expectations.

You will take ownership in the supervisor's absence, demonstrate strong communication, and prioritise tasks with energy and attention to detail. We value inclusivity and flexible working options.