Front Of House Executive (Professional Services) Tlnt1_Ni

Artemis Human Capital; Belfast City District; On-site; GBP 18,000 - 28,000; Full time

Job summary

Artemis Human Capital is seeking a Front of House Executive in Belfast to deliver a warm, professional reception and support day-to-day office operations. You will manage visitor check-ins, calls, post and meeting room prep, ensuring smooth running of the office and excellent client service.

The role requires an organised, proactive individual with good communication skills and the ability to handle multiple tasks in a busy professional environment.

Qualifications

• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications.
• Discretion and a clear understanding of confidentiality.

Responsibilities

• Welcome clients and visitors and manage a professional first impression.
• Handle incoming calls, emails and enquiries and direct them accordingly.
• Manage post, scanning, distribution and stationery supplies.
• Prepare mail and correspondence for clients.

Skills

Customer service

Office coordination

Microsoft Office

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Front of House Executive Belfast Competitive Package

We are currently recruiting for a Front of House Executive to join a professional services organisation, providing a welcoming, professional and efficient front-of-house experience while supporting the smooth day-to-day running of the office. This is a varied, hands-on role suited to someone who enjoys being at the heart of a busy office, delivering excellent client service and providing essential administrative support. The successful candidate will be organised, proactive and approachable, with the ability to manage multiple tasks while maintaining high standards of professionalism and attention to detail.

Key responsibilities

• Welcome clients and visitors, ensuring a professional and friendly first impression and arrange refreshments for meetings as required.
• Handle incoming calls, emails and general enquiries, directing them to the appropriate individuals in a timely and professional manner.
• Manage incoming and outgoing post, including scanning, recording and distributing correspondence to the relevant team members.
• Prepare outgoing mail, draft covering letters where required and forward or email correspondence to clients.
• Manage meeting-room bookings, prepare rooms ahead of client meetings and ensure facilities are ready for use.
• Maintain a tidy and presentable reception area, monitor office supplies, manage stock levels and ensure essential provisions are replenished.
• Assist with organising office social events and activities to support a positive workplace environment.
• Assist with general administration, including filing, photocopying, scanning, document preparation and meeting scheduling.
• Support client check-in procedures, maintain visitor logs and adhere to relevant confidentiality and office protocols.
• Provide additional administrative assistance during busy periods, including issuing electronic signature documents to clients and supporting new starter onboarding and office set-ups.

The ideal candidate will demonstrate

• A confident and organised individual who takes pride in delivering excellent service and keeping an office running efficiently.
• You will be comfortable balancing competing priorities, working independently and supporting colleagues across the business.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications.
• A customer-focused approach with a professional and approachable manner.
• Discretion and a clear understanding of confidentiality.
• A proactive attitude, with the confidence to use initiative and anticipate what needs to be done.
• A positive, hands-on approach and a genuine enjoyment of working in a busy office environment.

This is an excellent opportunity for someone looking to develop their experience within the professional services sector, taking on a varied role that combines client-facing responsibilities with office coordination and administrative support.