Front of House - Create Exceptional Guest Experiences

The Roof Gardens; Greater London; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary above market rate

Late night taxi allowance

Meals on duty

28 days holiday, plus Celebrate YouDay

50% dining discount

Refer a Friend bonus up to £1,000

Team socials

Uniform and dry cleaning

Wagestream access for financial well‑b

Well-being support via EAP

Growth opportunities

Breakout spaces with showers

Company pension scheme

Eye Test vouchers via Hospitality Aid

Job summary

The Roof Gardens in London is seeking a Front of House (FOH) team member to help deliver thoughtful, high-quality service and exceptional experiences for our members and guests.

We value curiosity, ambition and teamwork — bring a positive attitude, attention to detail and a collaborative spirit to a vibrant, 1930s Art Deco venue perched above Kensington with gardens, dining spaces and social events.

Qualifications

• A passion for delivering thoughtful, high-quality service and creating exceptional experiences.
• A people-first approach with ability to build relationships and make guests feel welcome.
• A positive attitude—energetic, enthusiastic and optimistic in all tasks.
• Attention to detail and understanding that small things matter.
• Curiosity and ambition to learn and grow within hospitality.
• Collaborative spirit supporting colleagues and contributing to a positive environment.
• Individuality and authenticity in contributing to the team.

Responsibilities

• Deliver high-quality hospitality service to members and guests.
• Support team with a welcoming environment and smooth front-of-house operations.
• Contribute to a positive working culture and collaborative team dynamics.

Skills

Hospitality passion

People-first

Positive attitude

Attention to detail

Curiosity and ambition

Collaborative spirit

Individuality and authenticity

Job description

The Roof Gardens in London is seeking a Front of House (FOH) team member to help deliver thoughtful, high-quality service and exceptional experiences for our members and guests.

We value curiosity, ambition and teamwork — bring a positive attitude, attention to detail and a collaborative spirit to a vibrant, 1930s Art Deco venue perched above Kensington with gardens, dining spaces and social events.