Front of House Concierge — London Office

Shoosmiths; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

Shoosmiths, a leading UK law firm, seeks a Front of House Receptionist for its new flagship London office. You will welcome clients, manage visitor sign-in, attend to room setups and coordinating events with catering and AV support.

You will work as part of Estates Management, ensuring a professional, courteous environment and high standards of confidentiality. The role includes some out-of-hours coverage and close teamwork with PAs and Legal Advisers.

Qualifications

• Provide high quality client service with a calm, confident attitude.
• Flexibly cover early morning and evening meetings or events as needed.
• Use Outlook, Word and Excel, with accurate keyboard skills.
• Set up and troubleshoot audio-visual equipment during meetings.
• Maintain professional appearance and polished communication at all times.
• Demonstrate attention to detail and tidy working practices.

Responsibilities

• Co-ordinate front of house reception as part of a team.
• Greet, sign-in and manage visitors and internal guests.
• Keep front desk, meeting rooms and client lounge tidy and ready.
• Book rooms, manage catering, AV and room setup for events.
• Support PAs and Legal Advisers with event requirements.
• Answer calls promptly and provide switchboard service.
• Monitor client suites and report issues to team leader.
• Provide out-of-hours support for events as required.
• Arrange conference calls and taxi bookings as needed.
• Liaise with suppliers and service engineers to resolve issues.

Skills

Client service

Flexible schedule

Keyboard skills (Outlook/Word/Excel)

Audio-visual setup

Professional presentation

Attention to detail

Face-to-face communication

Team collaboration

Initiative

Calm under pressure

Tools

Outlook

Word

Excel

Job description

Shoosmiths, a leading UK law firm, seeks a Front of House Receptionist for its new flagship London office. You will welcome clients, manage visitor sign-in, attend to room setups and coordinating events with catering and AV support.

You will work as part of Estates Management, ensuring a professional, courteous environment and high standards of confidentiality. The role includes some out-of-hours coverage and close teamwork with PAs and Legal Advisers.