Front Desk Receptionist & Events Concierge

Shoosmiths LLP; Greater London; Hybrid; GBP 26.000 - 34.000; Vollzeit

Benefits dieser Stelle

Excellent benefits package

Disability Confident Employer

Zusammenfassung

Shoosmiths LLP is seeking a proactive Front of House / Reception teammate for our flagship London office. You will greet clients, manage meeting room bookings, and ensure the client lounge and boardrooms are welcoming and well-presented. You will support events, coordinate AV setup, and provide a friendly, professional concierge service.

The role requires flexible hours, strong IT skills with Outlook/Word/Excel, and a calm, polished demeanor in a busy, professional environment.

Qualifikationen

• Provide a high quality client service at all times with a positive, can do, calm and confident attitude.
• Ability to work flexibly, covering early morning and evening meetings/events where necessary.
• Sufficient and accurate keyboard skills, using Outlook, Word, Excel
• Confident in setting up audio visual equipment and troubleshooting during client meetings
• Excellent personal presentation with a professional and respectful demeanour
• Attention to detail and a neat and tidy approach to working practices
• Polished, friendly and helpful approach to dealing with problems
• Confident when dealing with suppliers and service engineers
• Organised paying close attention to detail and tidy approach to work
• Willing to work well alone and within the team, with a supportive approach
• Self-confidence and initiative
• Energetic with a positive attitude
• Ability to adapt to change and remain calm under pressure
• Methodical and organised approach
• Support and encourage colleagues under pressure
• Maintain confidentiality in sensitive environment

Aufgaben

• Co-ordinate the front of house reception as part of a team.
• Meet, greet and sign in all clients, visitors and internal visitors.
• Keep front of house areas, including meeting rooms and client lounge, neat and tidy.
• Assist with booking rooms for meetings and events.
• Support with understanding and delivering requirements for events (attendees, catering, IT, name badges).
• Set up, prepare and clear meeting rooms, boardrooms, seminar and training spaces with AV equipment and catering.
• Answer telephone on Reception within 3 rings and provide switchboard service.
• Process email and room requests promptly throughout the day.
• Perform daily checks of client suite readiness and report issues.
• Provide out of hours support for events as agreed with team leader.
• Handle internal personnel changes and diarise actions.
• Provide concierge services including conference calls and taxi bookings.
• Check stocks and catering supplies and reorder as needed.
• Carry out receptionist duties on client facing floors.
• Provide quotes for catering/events and agency staff.
• Perform other duties as requested by Front of House Team Leader.

Kenntnisse

Front of house

Reception coordination

Client service

Event setup

Audio-visual setup

Telephone switchboard

Meeting room bookings

IT equipment

Confidentiality

Professional presentation

Outlook

Word

Excel

Tools

Outlook

Word

Excel

Jobbeschreibung

Shoosmiths LLP is seeking a proactive Front of House / Reception teammate for our flagship London office. You will greet clients, manage meeting room bookings, and ensure the client lounge and boardrooms are welcoming and well-presented. You will support events, coordinate AV setup, and provide a friendly, professional concierge service.

The role requires flexible hours, strong IT skills with Outlook/Word/Excel, and a calm, polished demeanor in a busy, professional environment.