Front of House Champion – Gym Reception & Café

Nuffield Health; Slough; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Discounted gym membership

Pension scheme

Holiday entitlement

Job summary

Nuffield Health is seeking a Front of House Team Member for our Stoke Poges facility. This bank/part-time role greets members, handles reception tasks, and supports café services, requiring strong communication and a helpful, professional demeanor.

You will contribute to a welcoming environment, assist with queries, and may participate in Lifeguard breaks as needed. Training is provided to ensure service excellence.

Qualifications

• Provide exceptional customer service to members and visitors.
• Be friendly, professional and responsive in person and over the phone.
• Show initiative and adaptability in a busy gym reception environment.

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Skills

Communication skills

Customer service

Flexibility

Tools

Word

Excel

Job description

Nuffield Health is seeking a Front of House Team Member for our Stoke Poges facility. This bank/part-time role greets members, handles reception tasks, and supports café services, requiring strong communication and a helpful, professional demeanor.

You will contribute to a welcoming environment, assist with queries, and may participate in Lifeguard breaks as needed. Training is provided to ensure service excellence.