Front of House Assistant

Lane Clark & Peacock LLP.; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking a Front of House Assistant to join their dynamic Administration team in London. This role is pivotal in ensuring the smooth operation of the office, providing a professional catering service to approximately 500 staff members. You'll be involved in various tasks, from managing stock and deliveries to maintaining the cleanliness of refreshment areas. The ideal candidate will have a friendly demeanor, strong communication skills, and a knack for multitasking. Join a fun and collaborative environment that values personal and professional development while enjoying a comprehensive benefits package designed to enhance your wellbeing and work-life balance.

Benefits

Life assurance

Income protection

Enhanced parental leave

Private medical insurance

Discounted gym memberships

Cycle to work scheme

Discretionary bonus scheme

Volunteering opportunities

Electric vehicle salary sacrifice scheme

26 days annual leave

Qualifications

• Experience in office catering is preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Manage stock control and ordering of catering supplies.
• Ensure cleanliness and organization of refreshment areas.
• Assist with client meeting room setups and refreshments.

Skills

Office catering experience

Communication skills

Ability to work independently

Flexibility

Basic IT skills

Tools

Microsoft Teams

Excel

Job description

Location - London (35 Hours per week 7.30am - 3.30pm Monday - Friday onsite)

LCP is an award-winning consultancy providing advice on pensions, investments, insurance, energy, health analytics, and employee benefits. We advise nearly one quarter of the FTSE250 and half of the FTSE100 firms. We are a team of over 1200 across our various offices.

We are looking for a Front of House Assistant to join our Administration team in our London office and provide a professional and efficient catering service to an office staff of approx. 500.

What's the role?

The Front of House Assistant works under the supervision of the Front of House Team Leader and has an integral role in ensuring the smooth running of the London office as part of a wider Administration team. The Administration team is responsible for reception management, meeting room management, catered lunches, replenishing refreshment areas, cleaning of breakout areas, and much more. Although each member of the team has specific responsibilities, you'll be trained across all roles to enable you to provide assistance and cover if needed to the other team members.

What will you be doing?

• Ordering, stock control, and rotation of catering and domestic supplies for both general staff requirements and for the client meeting room suite.
• Accepting, checking, and unpacking incoming deliveries.
• Ordering and daily distribution of milk supplies to 6 refreshment areas, including the main staff breakout area (The Hub) and the client catering kitchen.
• Stocking the refreshments areas with consumables and catering equipment. Managing the operation of the self-serve bean-to-cup coffee machines.
• Responsible for the physical appearance of all refreshment areas, including periodic cleaning throughout the day, loading and unloading dishwashers, and clearing general waste and recycling bins.
• Delivery of refreshments and sandwich lunches to internal meeting rooms.
• Assisting within the client meeting room suite as required - setting up refreshments and clearance of same, and assisting with the physical appearance of the client catering kitchen.
• Stocking internal meeting rooms with stationery, ensuring the correct room layout, and keeping the rooms in good order.
• Attending local stores to make occasional purchases of catering consumables and equipment.
• Reporting any required maintenance of catering equipment to the facilities team.
• During busy periods, the Front of House Assistant may be required to meet and greet clients.

What skills and experience are we looking for?

• Ideally suited to a person with previous office catering experience.
• Ability to work on own initiative, either alone or as part of a team with fluctuating workload.
• Friendly and sociable personality with good communication skills.
• Able to maintain a high standard of professionalism at all times.
• Flexibility of hours worked and duties undertaken.
• Basic IT skills. Knowledge of Excel and Microsoft Teams is an advantage.

What’s in it for you?

Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a multi-award winning, fun, collaborative, people-first organization where your personal and professional skills will be developed, we offer an attractive benefits package designed to promote your overall wellbeing so that you can perform to your full potential both in and out of work. Currently, our core benefits package includes:

For you:

• Access to our internal Wellbeing, LGBTQ+, Multicultural, and Women’s networks.

For your family:

• Life assurance.
• Income protection.
• Enhanced maternity/paternity/adoption and shared parental leave.

For your health:

• 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly) with options to buy & sell holiday.
• Private medical insurance.
• Discounted gym memberships, critical illness, and dental insurance through our flexible benefits.
• Cycle to work scheme.
• Digital GP services.

For your wealth:

• Discretionary bonus scheme.
• Season ticket loans.

For others:

• Volunteering opportunities.

For the environment:

• Electric vehicle salary sacrifice scheme (qualifying period applies).

And much more!

We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion, or sexual orientation.

LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application. This may be extra time for assessments, pre-interview site visits, interview structure or questions, or asking us about building accessibility. Please get in touch via our dedicated email address - [e-mail] to discuss how we can support you with your application.

LCP currently holds a sponsorship licence to provide skilled worker visas and is able to support applications where the role applied for matches the requirements of skilled worker sponsorship as set out by the UK Government. If you will require a skilled worker visa sponsorship, we encourage you to check the sponsorship criteria for the role you wish to apply for before doing so.