Front of House Assistant

Thomas Franks Ltd; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading catering company in London is seeking a friendly, customer-focused individual to join their team. The role involves serving meals, maintaining hygiene standards, and interacting with customers in a fast-paced environment. The ideal candidate has experience in catering and a desire to progress into management. This position offers various employee benefits including free meals, discounts, and career development opportunities.

Benefits

Wider wallet scheme

Free meals on duty

Enhanced maternity, paternity and adoptive leave

Cycle to work scheme

Employee assistance programme

Excellent career progression

Qualifications

• Previous experience in a fast-paced catering environment as a catering assistant or supervisor.
• Desire to progress into a managerial role.

Responsibilities

• Serve and interact with customers during mealtimes.
• Maintain cleanliness and hygiene in the workspace.
• Prepare, set up, serve, and clean for meals/functions.

Skills

Customer service skills

Hygiene standards

Teamwork

Job description

A stunning B&I location in London for a global investment company. Catering for approximately 300 people daily. We offer breakfast, lunch, barista coffee bar and lots of high end hospitality. This location also has a Biodigester. The role is a Monday to Friday operation. Additional benefits of this location are use of on site gym and the location.

Responsibilities

• Serving and interacting with staff and pupils during mealtimes
• To maintain a high standard of cleanliness and hygiene in your area of concern
• To maintain, wash, store and polish crockery, cutlery and glassware for everyday use
• To provide the service of food/beverages and carry out any minor food preparation task
• To prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions
• On a rota basis work additional hours during and out of term time to assist with lettings, functions and school events
• Operate cleaning, dishwashing equipment; properly clean and store equipment, service, preparation and storage areas
• Complete all necessary cleaning/hygiene duties
• Assist with meal documentation procedures
• Assist in the service of all meals/functions when needed
• Serve customers, visitors and guests to a high standard in line with Thomas Franks and client service standards and expectations
• Clean, fill, beverage machines and ensure all vending equipment is working correctly

About the Role

We are looking for a friendly, customer-focused individual who will interact well with our customers. This is a position where development is encouraged, and you would be given the opportunity to learn and develop within a growing company.

Required Experience

You will ideally have previous experience of working within a fast-paced catering environment as a catering assistant or supervisor, and you will be looking to take your career to the next level and progress into a managerial role.

What We Offer

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc.)
• Free meals on duty
• Volunteers leave - up to one day per year
• Enhanced maternity, paternity and adoptive leave
• Cycle to work scheme
• Recommend a friend bonus
• Unrivalled individual training and development
• Well established apprenticeship programme
• Team & company social events
• Employee assistance programme
• Workplace pension
• Excellent career progression within a leading independent contract caterer

Legal and Equality

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Diversity and Inclusion at Thomas Franks. We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion. We would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.