Front of House Assistant

Northern Europe; City of Edinburgh; On-site; GBP 15,000 - 25,000; Full time

Benefits offered by this job

Company pension

Life assurance

Staff discounts

Training and development

Employee Assistance Programme

Career progression opportunities

Inclusive workplace

Job summary

Aramark UK in Edinburgh is hiring a Front of House Assistant to warmly welcome guests, serve food and beverages, and maintain a clean and professional front of house. This role runs Monday to Friday with no evenings or weekends, offering a supportive team, training, and clear career progression.

The position provides a pension, life assurance, staff discounts, EAP, and a commitment to an inclusive workplace, aiming to deliver outstanding customer service daily.

Qualifications

• Customer-focused attitude with strong communication skills.
• Experience in hospitality, retail, catering, or customer service desirable.
• Ability to work well in a team.
• Strong organisational skills and attention to detail.
• Professional appearance and approach; flexible to support the team.

Responsibilities

• Provide a warm and professional welcome to customers and guests.
• Serve food, beverages, and refreshments to a high standard.
• Operate tills and process transactions accurately.
• Maintain cleanliness and presentation of front of house areas.
• Support hospitality and catering services as required.
• Assist with setup and clearing of service areas and events.
• Ensure excellent customer service is delivered at all times.
• Follow food safety, health and safety and company procedures.

Skills

Customer service

Communication

Teamwork

Attention to detail

Professional appearance

Flexibility

POS system

Tools

POS system

Job description

• Compensation: up to GBP 24,562.79 - yearly

Company Description

At Aramark, we empower our people to create experiences that matter. We share a passion for hospitality, it's at the foundation of everything we do. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing, a role at Aramark can help you reach your full potential.

Job Description

Location: Edinburgh, EH12 9SE
Hours: 35 hours per week, Monday to Friday, 7:00am to 3:30pm
Contract: Full Time

We are currently recruiting for a friendly and professional Front of House Assistant to join our team in Edinburgh. This is an excellent opportunity for someone who enjoys working with people, delivering exceptional customer service, and creating a welcoming experience for customers and visitors.

What's in it for you?

• Monday to Friday working pattern
• No evening or weekend shifts
• Company pension scheme
• Life assurance
• MyStaffShop employee discounts and rewards platform
• Training and development opportunities
• Employee Assistance Programme
• A supportive and inclusive working environment
• Opportunities for career progression within Aramark

What you'll be doing

• Providing a warm and professional welcome to customers and guests
• Serving food, beverages, and refreshments to a high standard
• Operating tills and processing transactions accurately
• Maintaining the cleanliness and presentation of front of house areas
• Supporting hospitality and catering services as required
• Assisting with the setup and clearing of service areas and events
• Ensuring excellent customer service is delivered at all times
• Following food safety, health and safety, and company procedures

Qualifications

What we're looking for

• A positive and customer-focused attitude
• Excellent communication and interpersonal skills
• Previous experience in hospitality, retail, catering, or customer service is desirable
• Ability to work effectively as part of a team
• Strong organisational skills and attention to detail
• A professional appearance and approach
• Flexibility and willingness to support the wider team when required

Additional Information

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.

For roles requiring security clearance, any offer of employment will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to that level of clearance.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. Where relevant to the role, safer recruitment checks will apply, including referencesand an enhanced DBS checkin line with Keeping Children Safe in Education (KCSIE).

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – [e-mail]

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.