Front of House & Admin Lead – Neuro Care Centre

Active Care Group; Ashford; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Birthday off

25 days plus bank holidays

Training and development opportunities

Active Reward App

Employee Assistance Programme

Nest Pension

Medicash Health Plan

Refer a Friend Scheme (£1500)

Job summary

Active Care Group is seeking a Site Administrator at our Hothfield Brain Injury Rehabilitation and Neurological Care Centre in Kent. You will be the first point of contact, ensuring a calm, welcoming reception and efficient back-room coordination to support patients and staff.

The role is full-time, 37.5 hours weekly, with a weekend/bank holiday pattern. A proactive, organised and professional approach is essential, with strong IT skills including Outlook, Word and Excel.

Qualifications

• Experience in administrative, front of house or reception roles, ideally in healthcare.
• Good IT skills with Microsoft Office and ability to handle confidential information.

Responsibilities

• Be central point of contact at reception for patients, families and visitors.
• Answer calls and enquiries; support patient arrivals and important visits.
• Provide administrative support and coordinate with hospital teams while handling confidential data.
• Ensure reception area is welcoming and reflects the service standards.

Skills

Front of House

Reception

Administrative

Customer-facing

Communication

Organisational skills

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Active Care Group is seeking a Site Administrator at our Hothfield Brain Injury Rehabilitation and Neurological Care Centre in Kent. You will be the first point of contact, ensuring a calm, welcoming reception and efficient back-room coordination to support patients and staff.

The role is full-time, 37.5 hours weekly, with a weekend/bank holiday pattern. A proactive, organised and professional approach is essential, with strong IT skills including Outlook, Word and Excel.