Front-of-House & Admin Assistant

Bupa; Macclesfield; Presencial; GBP 28.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

28 days holiday

Sick pay scheme

Long service rewards

Free meal on every shift

Pension plans

Parental leave

Annual travel loan (public transport)

Discounts at gyms

Descripción de la vacante

Mount Hall Care Home in Bollington, Macclesfield, is seeking a Customer Support Assistant to provide a warm front-of-house presence and robust admin support. This full-time role involves handling enquiries, coordinating records, and assisting with payroll-related information while using standard systems.

You will support the Home Manager and team to ensure smooth daily operations and high service levels, with clear, courteous telephone and written communications.

Formación

• Experience in customer service in a receptionist/administrative role.
• Payroll administration experience and processing employee information.
• Experience with administrative procedures and processes.
• Proficient with Microsoft Office applications (Word, Excel, Outlook).
• Ability to build and maintain relationships, high communication skills.

Responsabilidades

• Deliver a professional, welcoming, and efficient front-of-house service.
• Maintain the highest standards of administration for the Care Home.
• Provide support to the Home Manager and wider team.

Conocimientos

Customer service

Payroll admin

Administrative procedures

Relationship building

Communication skills

Attention to detail

Time management

Weekend flexibility

Phone etiquette

Herramientas

Microsoft Office

Descripción del empleo

Mount Hall Care Home in Bollington, Macclesfield, is seeking a Customer Support Assistant to provide a warm front-of-house presence and robust admin support. This full-time role involves handling enquiries, coordinating records, and assisting with payroll-related information while using standard systems.

You will support the Home Manager and team to ensure smooth daily operations and high service levels, with clear, courteous telephone and written communications.