Transport Planner

Kinaxia Logistics Limited; Norwich; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Life Assurance

Company Pension Scheme

Full Uniform and PPE provided

Free onsite parking

Employee Assistance Programme

Loyalty Awards 5, 10, 15, 20, 30 and 🗓

Employee discounts across brands

Job summary

Kinaxia Logistics Limited is seeking an experienced Transport Planner to join our busy Norwich operation. You will plan and optimise daily collection and delivery schedules, maximise fleet utilisation and coordinate with workshops to ensure vehicle availability.

You will communicate plans clearly to drivers and the team, manage staffing levels, and build proactive relationships with customers to meet commitments.

Qualifications

• Previous experience in a Transport Planner or similar logistics planning role.
• Knowledge of UK road transport legislation (Driver Hours/Working Time Regulations; Tachograph Rules; Highway Code; Road Transport Regulations).
• Experience using Transport Management Systems (TMS).
• Excellent knowledge of the UK road network.
• Strong organisational and problem-solving skills.
• Ability to prioritise workloads and work under pressure.
• Excellent communication skills with customers and colleagues.
• Proactive attitude with a focus on delivering exceptional customer service.

Responsibilities

• Plan and execute daily collection and delivery schedules efficiently and cost-effectively.
• Maximise fleet utilisation by allocating drivers, vehicles and trailers to meet requirements.
• Use TMS, portals and internal IT systems to manage transport operations.
• Coordinate with Workshop on vehicle and trailer availability and maintenance schedules.
• Communicate daily transport plans to drivers and the transport team.
• Manage staffing, including agency drivers, to meet customer commitments.
• Build strong relationships with customers and provide updates on schedules and delays.
• Coordinate next-day operations and provide transport quotations when required.
• Support cross-training and provide operational coverage as needed.
• Identify opportunities to improve operational efficiency and support continuous improvement.

Skills

Transport planning

UK road knowledge

TMS proficiency

Organisational skills

Problem solving

Work under pressure

Communication skills

Customer service

Tools

Transport Management System (TMS)

Job description

Kinaxia is looking to recruit an experienced and motivated Transport Planner to join our busy transport operation in Norwich. This is an excellent opportunity for someone who thrives in a fast-paced logistics environment and is passionate about delivering outstanding customer service while planning efficient and cost-effective transport solutions.

What We Offer

• Permanent, full-time position
• Various shifts available (Monday - Friday, 4 on 4 off)
• Salary dependant on experience
• Life Assurance
• Company Pension Scheme
• Full Uniform and PPE provided
• Free onsite parking
• Employee Assistance Programme
• Loyalty Awards recognising 5, 10, 15, 20, 30 and 40 years of service
• Employee discounts across a wide range of leading brands, including shopping, travel, motoring and days out

Key Responsibilities

• Plan and execute daily collection and delivery schedules using the most efficient and cost-effective methods.
• Maximise fleet utilisation by allocating drivers, vehicles and trailers effectively while meeting customer requirements.
• Use Transport Management Systems (TMS), customer portals and internal IT systems to manage transport operations efficiently.
• Liaise closely with the Workshop to ensure vehicle and trailer availability, incorporating maintenance schedules into operational plans.
• Communicate daily transport plans clearly to drivers and the wider transport team to ensure efficient execution.
• Manage staffing levels, including agency drivers where required, to ensure customer commitments are consistently met.
• Build strong relationships with customers, communicating proactively regarding schedules, delays and operational updates.
• Plan and coordinate next-day operations, process customer bookings and provide transport quotations where required.
• Support colleagues through cross-training and provide operational cover when necessary.
• Identify opportunities to improve operational efficiency and contribute to continuous improvement initiatives.
• Maintain high standards of housekeeping and comply with all Health & Safety policies and procedures.

About You

We're looking for someone who has:

• Previous experience in a Transport Planner or similar logistics planning role.
• Good knowledge of UK road transport legislation, including:
• Driver Hours and Working Time Regulations
• EU/UK Tachograph Rules
• Highway Code
• Road Transport Regulations
• Experience using Transport Management Systems (TMS).
• Excellent geographical knowledge of the UK road network.
• Strong organisational and problem-solving skills.
• The ability to prioritise workloads and work effectively under pressure.
• Excellent communication skills with both customers and colleagues.
• A proactive attitude with a focus on delivering exceptional customer service.