Front‑Line Housing Options Officer | Prevent Homelessness

Rutland County Council; Oakham; Vor Ort; GBP 33.000 - 35.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Generous annual leave

Local Government Pension Scheme

Health & wellbeing focus

Zusammenfassung

Rutland County Council in Catmose, Leicestershire seeks a proactive Housing Options Officer to join the Housing Options team. You will help customers retain accommodation, signpost to partners and support the Homes for Ukraine scheme.

Applicants should have frontline housing experience, strong knowledge of government legislation and solid IT skills. A DBS check is required and a full driving licence is needed to travel across the county.

Qualifikationen

• Experience in a front-line Housing Options Team and delivering a quality housing options, homeless and advice service.
• In-depth knowledge of Government Legislation and statutory procedures.
• Experience of processing housing applications and Allocations.
• Able to effectively manage cases and assess risk.
• Good IT skills, able to keep records updated and provide regular service performance statistics.
• Committed to developing strong working relationships internally and externally.

Aufgaben

• Support in delivering efficient and effective Housing Options, Homelessness and Prevention service.
• Assist customers to retain their existing accommodation and signpost to partner agencies.
• Support Homes for Ukraine Scheme for Guests to secure more permanent housing.
• Investigate cases with threat of homelessness and create/update client records.
• Liaise with Register Providers, private landlords and other agencies.

Kenntnisse

Frontline housing experience

Government legislation knowledge

IT skills

Record keeping & statistics

Stakeholder liaison

Case management

Jobbeschreibung

Rutland County Council in Catmose, Leicestershire seeks a proactive Housing Options Officer to join the Housing Options team. You will help customers retain accommodation, signpost to partners and support the Homes for Ukraine scheme.

Applicants should have frontline housing experience, strong knowledge of government legislation and solid IT skills. A DBS check is required and a full driving licence is needed to travel across the county.