Housing Options Officer

Rutland County Council; Oakham; On-site; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Generous annual leave

Local Government Pension Scheme

Health & wellbeing focus

Job summary

Rutland County Council in Catmose, Leicestershire seeks a proactive Housing Options Officer to join the Housing Options team. You will help customers retain accommodation, signpost to partners and support the Homes for Ukraine scheme.

Applicants should have frontline housing experience, strong knowledge of government legislation and solid IT skills. A DBS check is required and a full driving licence is needed to travel across the county.

Qualifications

• Experience in a front-line Housing Options Team and delivering a quality housing options, homeless and advice service.
• In-depth knowledge of Government Legislation and statutory procedures.
• Experience of processing housing applications and Allocations.
• Able to effectively manage cases and assess risk.
• Good IT skills, able to keep records updated and provide regular service performance statistics.
• Committed to developing strong working relationships internally and externally.

Responsibilities

• Support in delivering efficient and effective Housing Options, Homelessness and Prevention service.
• Assist customers to retain their existing accommodation and signpost to partner agencies.
• Support Homes for Ukraine Scheme for Guests to secure more permanent housing.
• Investigate cases with threat of homelessness and create/update client records.
• Liaise with Register Providers, private landlords and other agencies.

Skills

Frontline housing experience

Government legislation knowledge

IT skills

Record keeping & statistics

Stakeholder liaison

Case management

Job description

Are you committed to helping some of the most vulnerable members of the community? Do you have experience of managing a housing register and statutory procedures? We are looking for an innovative, experienced Housing Options Officer to join our Housing Options team.

About the Role

• To support in delivering efficient and effective Housing Options, Homelessness and Prevention service
• Assist and support customers to retain their existing accommodation, ensure appropriate signposting to partner agencies
• Support the Homes for Ukraine Scheme for Guests to secure more permanent housing should they wish to remain living in the County.
• To investigate cases where there is a threat of homelessness
• Create and maintain accurate and up to date records of client’s details
• Liaise with all Register Providers, private landlords and other agencies

Additional Requirements

The successful candidate will be required to undertake an enhanced Disclosure and Barring Service (DBS) check. Costs for the DBS are covered by Rutland County Council.

Please note that you will need a full driving licence to enable you to travel across the county.

About You

• Organised, creative and flexible in your approach
• Experience of working within a front-line Housing Options Team and delivering a quality housing options, homeless and advice service
• In-depth knowledge of Government Legislation and statutory procedures
• Experience of processing housing applications and Allocations
• Able to effectively manage cases and assess risk
• Good IT skills, able to keep records updated and provide regular service performance statistics.
• Committed to developing strong working relationships internally and externally

Informal enquiries

For an informal conversation about the role, please contact Shakil Seedat, Senior Housing Options Officer at [e-mail] or 01572 758157.

Our Benefits

• Competitive salary
• Generous annual leave entitlement
• Local Government Pension Scheme
• A strong focus on health, wellbeing, and work-life balance

Our Values

Our values – Passionate, Ambitious, Work Together, and Make a Difference – guide everything we do. We’re looking for people who share these values and want to contribute to strong, supportive teams that deliver positive outcomes for our communities.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Housing Options Officer

Company: Rutland County Council

Salary: £33,119 to £34,811 a year

Hours: Full-time

Location: Catmose, LE15 6HP

Job type: Contract

Posting date: 5 Nov 2026

Closing date: 4 Dec 2026