Front Desk & Workplace Services Coordinator

Wild Berry Associates; City of Westminster; On-site; GBP 24,000 - 30,000; Full time

Job summary

Wild Berry Associates is seeking an experienced Front of House Receptionist to join our busy Workplace Services team. You will be at the heart of a professional office environment, delivering an exceptional experience for employees, visitors, and external partners while ensuring smooth day-to-day operations.

The successful candidate will be highly organised, proactive, and capable of managing a varied workload while maintaining a welcoming, professional presence at all times.

Qualifications

• Experience in a Reception, Front of House, Workplace Services, Facilities, or Office Support role
• Outstanding customer service skills
• A professional, friendly, and approachable manner
• Excellent organisational and multitasking abilities
• Strong attention to detail
• A flexible and proactive approach to work
• The ability to communicate confidently with stakeholders at all levels

Responsibilities

• Welcoming visitors and contractors and managing site access arrangements
• Coordinating visitor registrations and access passes
• Managing incoming and outgoing post, deliveries, and courier services
• Arranging business travel in line with company policies
• Operating the office switchboard and handling general enquiries
• Managing meeting room bookings and supporting meeting setup requirements
• Providing hospitality support for meetings and events, including refreshments where required
• Assisting with office events and workplace activities
• Monitoring and replenishing office supplies and workplace provisions
• Providing general administrative support across the business
• Reporting and monitoring building maintenance issues
• Liaising with building management and external service providers
• Supporting workplace health, safety, and compliance activities
• Assisting with document, archive, and records management
• Providing occasional support to wider business support functions
• Contributing to the smooth operation of workplace and facilities services

Skills

Customer service

Organisational

Multitasking

Attention to detail

Communication

Proactive

Professional demeanour

Job description

Wild Berry Associates is seeking an experienced Front of House Receptionist to join our busy Workplace Services team. You will be at the heart of a professional office environment, delivering an exceptional experience for employees, visitors, and external partners while ensuring smooth day-to-day operations.

The successful candidate will be highly organised, proactive, and capable of managing a varied workload while maintaining a welcoming, professional presence at all times.