Front Desk & Visitor Experience Specialist

Blackshark; West of England; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Private healthcare

Pension scheme

Stock options

Career growth opportunities

Job summary

iCOMAT Gloucester is looking for a professional receptionist and front‑of‑house administrator to greet visitors, manage sign‑in, coordinate meetings, and keep the reception area organized in a fast‑paced manufacturing setting.

You will support Operations, Quality and Management with documentation, data entry, travel arrangements and basic office logistics, while upholding confidentiality and health & safety standards. Experience in manufacturing is desirable.

Qualifications

• Professional and approachable in a front-of-house role.
• Strong organisational and multitasking ability.
• Excellent verbal and written communication skills.
• High attention to detail and accuracy.
• Ability to work in a structured, process-driven environment.
• Good IT skills with Microsoft Office and emails.

Responsibilities

• Act as first point of contact for visitors, customers and suppliers.
• Greet visitors, manage sign-in, inductions and site access controls.
• Issue passes, coordinate meetings and maintain logs for audits.
• Handle calls and emails, take messages and ensure follow-up.
• Provide general admin support to Operations, Quality and Management.
• Maintain reception, office areas and order supplies.
• Coordinate travel, post, couriers and basic logistics.
• Support compliance with health, safety and site policies.

Skills

Organisational skills

Communication skills

IT literacy

Discretion & confidentiality

Administrative experience

Structured/process-driven

Attention to detail

Tools

Microsoft Office

Email systems

Job description

iCOMAT Gloucester is looking for a professional receptionist and front‑of‑house administrator to greet visitors, manage sign‑in, coordinate meetings, and keep the reception area organized in a fast‑paced manufacturing setting.

You will support Operations, Quality and Management with documentation, data entry, travel arrangements and basic office logistics, while upholding confidentiality and health & safety standards. Experience in manufacturing is desirable.