Front Desk & Visitor Experience Lead

Apleona UK; Kemsley; On-site; GBP 18,000 - 22,000; Part time

Job summary

Apleona UK is seeking a receptionist to deliver a first-class service to clients and visitors. You will manage calls, welcome guests, and ensure a courteous, professional experience at all times.

The role requires strong communication, front-of-house experience, and excellent time management. You will support inductions, PPE provision, and provide coverage for morning shifts when needed.

Qualifications

• Strong communication skills and the ability to interact professionally with clients and visitors.
• Experience in a similar front-of-house role.
• Outstanding customer service delivery and a professional appearance.

Responsibilities

• Answer the telephones, redirect calls, and be the first point of contact for issues.
• Support visitors with onsite induction and PPE distribution as required.
• Provide holiday and sickness cover for the morning reception shift 08:30–13:00, Mon–Fri.

Skills

Strong communication

Front of house

Customer service

Time management

Well presented

Job description

Apleona UK is seeking a receptionist to deliver a first-class service to clients and visitors. You will manage calls, welcome guests, and ensure a courteous, professional experience at all times.

The role requires strong communication, front-of-house experience, and excellent time management. You will support inductions, PPE provision, and provide coverage for morning shifts when needed.