Receptionist

Apleona Hsg Facility Management; Sittingbourne; On-site; GBP 14,000 - 17,000; Part time

Benefits offered by this job

10% off PureGym memberships

24/7 digital GP

Employee Assistance Programme

Volunteering leave (up to 2 days)

Discount platform via Reward Gateway

Health and dental plans

SmartTech purchase via salary

Mortgage advice service

Job summary

Apleona Hsg Facility Management is recruiting a Receptionist for its Sittingbourne site (ME10 2TD) to provide a courteous, first-class service to clients and visitors. You will answer phones and redirect calls, acting as the welcoming face of the site.

The role is a maternity cover until September 2027 with part-time hours: Monday–Thursday 12:45pm–5pm and Friday 12:45pm–4pm. Training and support will be provided to help you excel in the role.

Qualifications

• Excellent communication skills and professional presentation.
• Experience in a front-of-house or reception role.
• Ability to provide high-quality customer service.

Responsibilities

• Answer the phones, redirect calls, and be the first point of contact for visitors.
• Support onsite induction processes and PPE distribution as required.
• Assist with contractor checks and provide general reception support.
• Cover morning shift 08:30 – 13:00 when needed.

Skills

Strong communication

Front of house experience

Customer service

Time management

Well presented

Decision making

IT literate

Job description

Receptionist

Location – Sittingbourne, ME10 2TD

Hours – Monday – Thursday, 12:45pm - 5pm & Friday, 12:45pm to 4pm

Maternity Cover until September 2027

• Salary - £15,710.83 / £14.87 per hour
• Holiday Days plus Bank Holidays
• 10% off PureGym memberships
• 24/7 access to a digital GP
• Access to an Employee Assistance Programme
• Up to 2 days volunteering leave
• Access to a discounts platform via Reward Gateway
• Ability to purchase a health cash plan & a dental plan
• Buying the latest tech through your salary at the lowest price with access to SmartTech
• Free mortgage advice through Charles Cameron

We’re currently looking to recruit a Receptionist, who will provide a first-class service to all clients and visitors to the site, ensuring a courteous professional experience to all. You will answer the telephones, and redirect calls efficiently, and be the first point of contact for any issues reported. We’re looking for someone who will have excellent communication with the ability to ensure that all duties are processed in a professional and efficient manner.

In this role you will manage and range of activities and support visitors completing the onsite induction and providing PPE work wear as required. Contractors’ checks will be carried out to ensure they have completed inductions and general support to DS Smith request You will be willing to pitch in with a variety of tasks linked to your job to support your manager, your team and our client. A key part of this role is that you have flexibility so you can support and provide holiday & sickness cover for the morning reception shift 08:30 – 13:00 Mon – Fri.

As an Apleona Receptionist, we’re looking for:

• Strong communication skills
• Experience in a similar front of house role
• Outstanding customer service delivery skills
• Great time keeping
• Well presented
• Able to make decisions to solve problems
• Highly organised and able to work under pressure
• Computer and IT literate and confident in using systems.

In return, we’ll provide you with full training once you start and make sure that you have everything you need to do a great job and be part of our awesome team.

Apleona is a UK provider of integrated facilities management. With a client base that extends across 520 UK operational sites, we employ over 1500 talented people to deliver service solutions that work for our clients. Our culture is fast paced, challenging and above all, friendly and we are looking for you to join us!

Apleona is an equal opportunities employer, and we are committed to recruit a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements and business needs.