Front Desk & Visitor Experience Coordinator

The Guide Dogs for the Blind Association; Royal Leamington Spa; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

26 days annual leave

Real Living Wage Employer

Flex pot for flexible benefits

Option to buy and sell annual leave

Discounts and cash-back scheme

Excellent pension scheme

Job summary

A charitable organization focused on sight loss is seeking a Reception Coordinator at its Breeding Centre in Leamington Spa. The role involves delivering exceptional customer service and efficiently managing visitor and security protocols. You'll thrive in a collaborative environment focused on making a difference. Requirements include strong communication skills and front-line customer service experience. Benefits include 26 days annual leave, flexible benefits, and an excellent pension scheme. Join us in transforming lives!

Qualifications

• Experience managing visitors and representing the organization positively.
• Excellent listening skills.
• Experience in a busy customer service environment.

Responsibilities

• Provide front-of-house reception services.
• Coordinate and maintain reception cover.
• Manage visitor and security procedures.
• Handle mail and office support tasks.

Skills

Excellent verbal and written communication skills

Good familiarity with Microsoft office applications (Outlook, Word, Excel)

Experience in front-line customer service

Ability to multi-task and prioritize tasks

Knowledge of customer service principles and practices

Job description

A charitable organization focused on sight loss is seeking a Reception Coordinator at its Breeding Centre in Leamington Spa. The role involves delivering exceptional customer service and efficiently managing visitor and security protocols. You'll thrive in a collaborative environment focused on making a difference. Requirements include strong communication skills and front-line customer service experience. Benefits include 26 days annual leave, flexible benefits, and an excellent pension scheme. Join us in transforming lives!