Front Desk & Student Support Administrator

ARK SCHOOLS; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Higher than main pay scale

Extra training days

Generous pension

Ark rewards

Interest-free loans

Gym discounts

Employee assistance programme

Job summary

Ark Schools in Greater London is seeking a proactive Front of House and Administration colleague to deliver outstanding customer service to scholars, parents and staff. You will manage reception, handle calls, support administration and contribute to safeguarding and welfare duties within a busy school environment.

The role combines frontline hospitality with practical admin tasks, requires calm under pressure and a professional demeanour aligned with Ark’s values.

Qualifications

• Customer-focused front-line service and professional image.

Responsibilities

• Provide outstanding front-line customer service to scholars, parents, staff and visitors.
• Assist receptionists with calls, visitors and presenting a positive image.
• Log and route communications to the appropriate staff for quick responses.
• Support safeguarding procedures and handle enquiries with tact and professionalism.
• Provide general administrative support and reprographics tasks as needed.
• Arrange transportation such as booking cabs and maintain tidy reception area.

Job description

Ark Schools in Greater London is seeking a proactive Front of House and Administration colleague to deliver outstanding customer service to scholars, parents and staff. You will manage reception, handle calls, support administration and contribute to safeguarding and welfare duties within a busy school environment.

The role combines frontline hospitality with practical admin tasks, requires calm under pressure and a professional demeanour aligned with Ark’s values.