Front Desk Specialist – Guest Services

Mitie Cleaning & Hygiene Services; West of England; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Uniform provided

Career development

Benefits platform (Choices)

Job summary

Mitie is seeking a professional Receptionist to join our team in Bristol, delivering a warm and efficient welcome to guests and clients on site. You will manage meeting rooms, coordinate catering, and support administrative tasks to ensure smooth daily operations.

The role offers a professional work environment with a full uniform and clear opportunities for development within Mitie’s facilities management team.

Qualifications

• Experience in a receptionist/front-of-house role is essential.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to work in a fast-paced environment while maintaining a positive attitude.
• Proficient in using standard office equipment and software.

Responsibilities

• Greet and welcome guests with a warm and professional demeanor, providing a 5-star service at all times.
• Manage the client suite, including overseeing meeting rooms and the hospitality kitchen.
• Coordinate catering services for meeting rooms, ensuring all requirements are met for client meetings and events.
• Maintain a clean and organised reception area, reflecting the high standards of our corporate client.
• Handle incoming calls and inquiries with professionalism, directing them to the appropriate personnel as needed.
• Assist with administrative tasks as required, including scheduling appointments and managing meeting room bookings.
• Ensure full reception uniform is worn to a high standard, representing Mitie and our client professionally.

Skills

Customer service

Communication

Organization

Adaptability

Office software

Tools

MS Office

Phone systems

Job description

Mitie is seeking a professional Receptionist to join our team in Bristol, delivering a warm and efficient welcome to guests and clients on site. You will manage meeting rooms, coordinate catering, and support administrative tasks to ensure smooth daily operations.

The role offers a professional work environment with a full uniform and clear opportunities for development within Mitie’s facilities management team.