Front Desk School Admin – Durham

Education World Ltd; North East; On-site; GBP 24,000 - 29,000; Full time

Job summary

Education World Ltd is recruiting a School Administrator for a welcoming primary school in Durham, starting September 2026. The role requires professionalism, organization and enthusiasm to support pupils, staff, parents and visitors in a busy school environment.

You will work with the Senior Leadership Team and office staff to ensure smooth day-to-day operations, front-of-house duties, accurate records and timely communications, while safeguarding policies are followed.

Qualifications

• Excellent organisational and administrative skills.
• Strong communication and interpersonal skills.
• The ability to work efficiently in a busy and fast-paced environment.
• Excellent IT skills, including Microsoft Office applications.
• High levels of accuracy and attention to detail.
• The ability to manage confidential information with professionalism and discretion.
• A proactive, flexible, and positive approach to work.
• A commitment to safeguarding and promoting the welfare of children and young people.

Responsibilities

• Provide administrative support to the Senior Leadership Team and wider school staff.
• Welcome visitors, parents, and pupils, delivering a professional and friendly front-of-house service.
• Answer telephone calls and respond to emails in a timely and professional manner.
• Maintain accurate pupil records and school databases.
• Process attendance records and assist with daily registers.
• Prepare letters, reports, newsletters, and other school documentation.
• Manage filing systems and maintain confidential records in accordance with GDPR.
• Order and monitor office supplies and resources.
• Support the organisation of school events, meetings, and appointments.
• Liaise professionally with parents, external agencies, and visitors.
• Ensure safeguarding procedures and school policies are followed at all times.

Skills

Organisational skills

Communication

Attention to detail

Confidentiality

IT skills

Time management

Proactive attitude

Safeguarding awareness

Job description

Education World Ltd is recruiting a School Administrator for a welcoming primary school in Durham, starting September 2026. The role requires professionalism, organization and enthusiasm to support pupils, staff, parents and visitors in a busy school environment.

You will work with the Senior Leadership Team and office staff to ensure smooth day-to-day operations, front-of-house duties, accurate records and timely communications, while safeguarding policies are followed.