Front Desk & Payments Administrator – Immediate Start

Honeycomb Jobs Ltd; Larne; Presencial; GBP 16.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Immediate start available

£14.13 per hour

37 hours per week

Monday to Friday

Temporary contract

Public sector experience

Descripción de la vacante

Honeycomb Jobs Ltd in Larne seeks a Front of House Administrator for a large public sector organisation. The role covers reception, visitor help, payments and records, with travel to Carrickfergus and a focus on customer service.

You will handle cash/online payments, maintain financial records and support multiple departments. Immediate start, 37 hours per week, Monday to Friday, on a temporary contract in a public sector environment.

Formación

• A minimum of five GCSEs, including English Language and Mathematics at Grade C or above, or an equivalent level of qualification.
• At least two years' experience in a customer-focused role, with the ability to communicate confidently and deal professionally with members of the public.
• Good IT proficiency, with practical experience of working with computerised databases and administrative systems.
• Experience handling financial transactions, including operating credit and debit card payment terminals.
• Applicants who do not hold five GCSEs must instead provide evidence of at least four years' relevant work experience across the required areas, together with appropriate qualifications in English and Mathematics.

Responsabilidades

• Deal with customer enquiries both face-to-face and over the telephone, offering relevant guidance and referring queries to the correct department where necessary.
• Oversee the daily running of the reception desk, ensuring visitors are registered, issued with passes and assisted with general reception-related matters.
• Take and process payments from customers through in-person, telephone and online transactions, ensuring all payments are handled correctly.
• Manage and monitor financial transactions, including cash and cheque receipts, ensuring income is recorded and balanced in accordance with established financial procedures.
• Keep customer information, financial documentation and administrative records up to date through the use of computerised record-keeping systems.
• Coordinate the receipt and dispatch of correspondence, parcels, deliveries and courier items, ensuring these are handled safely and promptly.

Conocimientos

Customer service

Reception duties

Communication

Organisation

Educación

Five GCSEs including English Language and Mathematics

Herramientas

Computerised databases

Cash handling systems

Card payment terminals

Descripción del empleo

Honeycomb Jobs Ltd in Larne seeks a Front of House Administrator for a large public sector organisation. The role covers reception, visitor help, payments and records, with travel to Carrickfergus and a focus on customer service.

You will handle cash/online payments, maintain financial records and support multiple departments. Immediate start, 37 hours per week, Monday to Friday, on a temporary contract in a public sector environment.