Front Desk & Membership Host — Welcoming & Flexible Hours

Barnsley Premier Leisure; Barnsley; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Free parking

Free Your Space membership

Job summary

Barnsley Premier Leisure is recruiting a friendly Receptionist for the Barnsley Metrodome. You will be the first point of contact, delivering excellent customer service, handling enquiries, admissions, and cash payments while keeping the reception area welcoming.

Shifts include evenings, weekends and bank holidays; we offer free parking, free Your Space membership across sites, and opportunities to grow within our busy leisure centre team.

Qualifications

• Experience in customer service or reception is desirable but not essential.
• Experience with cash handling and till systems is desirable but not essential.
• Excellent communication and interpersonal skills.
• Ability to stay calm and professional in a busy environment.
• Willing to work evenings, weekends, and bank holidays.
• Positive attitude and commitment to delivering outstanding customer service.

Responsibilities

• Welcome and assist customers, visitors, and members in a professional and friendly manner.
• Handle customer enquiries in person, by telephone, and via email.
• Process facility admissions.
• Undertake cash handling duties, including receiving payments, balancing tills, and following financial procedures.
• Provide information on centre activities, classes, memberships, and events.
• Resolve customer queries and complaints efficiently and professionally.
• Ensure the reception area remains clean, tidy, and welcoming.
• Support the wider leisure centre team with administrative tasks as required.
• Promote centre services.

Skills

Customer service

Cash handling

Communication

Flexibility

Organisation

Job description

Barnsley Premier Leisure is recruiting a friendly Receptionist for the Barnsley Metrodome. You will be the first point of contact, delivering excellent customer service, handling enquiries, admissions, and cash payments while keeping the reception area welcoming.

Shifts include evenings, weekends and bank holidays; we offer free parking, free Your Space membership across sites, and opportunities to grow within our busy leisure centre team.