Member Experience & Front Desk Specialist

Nuffield Health; Greater London; On-site; GBP 25,000 - 31,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health in London is seeking a Front of House Team Member at Wandsworth Southside FWC. You will greet members and visitors, ensuring a welcoming, professional environment and delivering excellent customer care.

Key responsibilities include managing reception with attention to detail, handling queries with warmth, and supporting a lifeguard-friendly schedule. The role is part-time with a permanent contract.

Qualifications

• Excellent customer service experience.
• Strong communication and interpersonal skills.
• Basic computer skills (Word, Excel).
• Willing to swim to a high standard and train on site for Lifeguard breaks.

Responsibilities

• Provide exceptional customer service to all visitors.
• Support reception operations with attention to detail and initiative.
• Create a friendly, relaxing and professional environment.
• Give a warm welcome and assist queries with care.
• Be able to swim to a high standard and cover Lifeguard breaks.

Skills

Customer service

Communication skills

Basic IT skills

Word/Excel knowledge

Swimming ability

Job description

Nuffield Health in London is seeking a Front of House Team Member at Wandsworth Southside FWC. You will greet members and visitors, ensuring a welcoming, professional environment and delivering excellent customer care.

Key responsibilities include managing reception with attention to detail, handling queries with warmth, and supporting a lifeguard-friendly schedule. The role is part-time with a permanent contract.