Front Desk & Meeting Rooms Concierge

LGBT Jobs; Greater London; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Private medical cover

Life assurance

Critical illness cover

Cycle to work

Online GP

Gym membership discounts

Electric vehicle scheme

Job summary

Bird & Bird in London is seeking a Receptionist to join our Office Services team. The role focuses on providing exceptional client service, greeting visitors and managing meeting rooms, with shifts between 7am and 8pm.

You will be part of a friendly, professional front office, ensuring rooms are prepared, calls and emails are answered promptly, and visitors are looked after. A can-do attitude and strong English communication are essential.

Qualifications

• Excellent communication and organisational skills.
• Fluent in written and spoken English.
• Front Office experience in a corporate environment preferred.
• Professional at all times with ownership mindset.

Responsibilities

• Meeting and greeting clients and visitors; inform relevant parties of arrival.
• Proactively anticipate clients' needs and improve satisfaction.
• Check conference room bookings; coordinate with Catering, AV and services.
• Ensure rooms are clean, stocked, and equipment works; manage stationery.
• Book/manage meeting rooms using room booking systems; handle emails and taxi bookings.
• Liaise with departments on complaints or repairs; uphold firm policies.
• Act as an ambassador of the firm and a reliable team member.

Skills

Front Office experience

Excellent communication

Organisational skills

Professionalism

Fluent English

Tools

Eptura/Condeco room booking

Job description

Bird & Bird in London is seeking a Receptionist to join our Office Services team. The role focuses on providing exceptional client service, greeting visitors and managing meeting rooms, with shifts between 7am and 8pm.

You will be part of a friendly, professional front office, ensuring rooms are prepared, calls and emails are answered promptly, and visitors are looked after. A can-do attitude and strong English communication are essential.