Front Desk & Office Support Specialist

Ascot Group; Greater London; On-site; GBP 1,240,000 - 1,791,000; Full time

Job summary

Ascot Group is seeking a receptionist to deliver first-class front-of-house support in a busy office environment in London. The role covers greeting visitors, handling calls, managing the diary, and coordinating meeting rooms and events with the facilities team.

You will work as part of a collaborative, service‑oriented team, ensuring smooth daily operations and timely communications. Working hours are 13:00–18:00, with Friday variations and on-site duties.

Qualifications

• Experience in front-of-house reception and admin support.
• Ability to manage multi-tasking and maintain professionalism.
• Strong organisational and communication skills.

Responsibilities

• Day to day running of the reception desk.
• Meet and greet visitors with a professional service.
• Manage all incoming telephone calls and transfers.
• Pass messages accurately and timely.
• Coordinate meeting rooms, refreshments and lunches.
• Support with travel arrangements and couriers as needed.

Skills

Front desk operations

Meet & greet visitors

Phone call handling

Diary management

Event setup & refreshments

Office administration

Tools

Meeting room management system

Courier/taxi coordination

Job description

Ascot Group is seeking a receptionist to deliver first-class front-of-house support in a busy office environment in London. The role covers greeting visitors, handling calls, managing the diary, and coordinating meeting rooms and events with the facilities team.

You will work as part of a collaborative, service‑oriented team, ensuring smooth daily operations and timely communications. Working hours are 13:00–18:00, with Friday variations and on-site duties.