Front Desk Medical Receptionist & Records Admin

Edenfield Road Surgery; Rochdale; On-site; GBP 18,000 - 23,000; Full time

Job summary

Edenfield Road Surgery is seeking an organised receptionist/administrative assistant to join our team. You will support front of house, manage calls, bookings and patient navigation, while ensuring accurate record handling and privacy.

We operate a caring, professional environment with emphasis on team work, data protection, and NHS guidance. Applicants should be reliable with flexible hours including early starts and occasional late shifts.

Qualifications

• Good standard of general education (GCSEs or equivalent) incl English & Maths.
• Basic IT skills.
• Strong communication skills.
• Previous administrative or reception experience.
• Experience of working with the public (desirable).

Responsibilities

• Receive, assist and direct patients in a courteous, professional manner.
• Manage incoming calls, book appointments and handle enquiries.
• Carry out general administrative tasks including filing, scanning and document management.
• Summarise patient records and ensure confidentiality and data protection.

Skills

General communication

Basic IT skills

Public interaction

Education

GCSEs incl English & Maths

Tools

EMIS

SystmOne

Job description

Edenfield Road Surgery is seeking an organised receptionist/administrative assistant to join our team. You will support front of house, manage calls, bookings and patient navigation, while ensuring accurate record handling and privacy.

We operate a caring, professional environment with emphasis on team work, data protection, and NHS guidance. Applicants should be reliable with flexible hours including early starts and occasional late shifts.