Front Desk Gym and Waterpark

Blast Off Bay; Thurrock; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Blast Off Bay in Thurrock is seeking a positive Front Desk Associate to join our health and fitness team. You will greet members, answer questions, resolve issues, and perform administrative duties while creating exceptional experiences.

Preference given to those who can work early mornings or mid day shifts. You are the face of the gym, ensuring friendly service, guiding tours, and helping maintain clean, safe facilities.

Qualifications

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency

Responsibilities

• Enthusiastically greet members, prospective members, and guests
• Provide a high level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring facility is clean and safe

Skills

Customer service

Communication

Positive attitude

Passion for health & fitness

Basic computer skills

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

We are looking for a positive Front Desk Associate to join our team! Preference given to those who can work early mornings or mid day shifts.

At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities:

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring faciling is clean and safe

Qualifications:

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency