Front Desk & Guest Experience Specialist

Genting Malaysia Berhad; Plymouth; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Private GP helpline

Discount portal for retailers and more

Life assurance

Employee assistance programme

20% discounted gym membership

Mental health support

Health Cash Plan

Critical illness cover

Travel insurance

Health Screening

Genting Academy

Long service awards

Staff social fund

Annual company Christmas present

Job summary

Genting Casinos in Plymouth is seeking a friendly receptionist to warmly welcome guests and provide outstanding customer service at front-of-house. You will handle guest check-in and a variety of administrative tasks, with previous reception experience preferred but not essential.

Strong communication and a flexible approach to shifts, including nights and weekends, are key. We offer an excellent salary and a wide range of employee benefits, plus development opportunities within a welcoming team

Qualifications

• Previous reception experience preferred but not essential.
• Excellent communication and interpersonal skills.
• Flexibility to work various shifts, including nights and weekends.

Responsibilities

• Meet and greet all visitors in a professional and courteous manner.
• Handle a professional telephone manner.
• Provide outstanding customer service and front-of-house support.
• Assist with guest check-in and administration tasks.

Skills

Meeting and greeting

Telephone manner

Strong communication

Flexibility

Job description

Genting Casinos in Plymouth is seeking a friendly receptionist to warmly welcome guests and provide outstanding customer service at front-of-house. You will handle guest check-in and a variety of administrative tasks, with previous reception experience preferred but not essential.

Strong communication and a flexible approach to shifts, including nights and weekends, are key. We offer an excellent salary and a wide range of employee benefits, plus development opportunities within a welcoming team