Front Desk & Facilities Coordinator

Sodexo; Hemel Hempstead; On-site; GBP 35,818,000 - 41,328,000; Full time

Benefits offered by this job

Mental health & wellbeing support

Employee Assistance Programme for个人, 家

24/7 virtual GP & lifestyle rewards

Discounts for you & family

Financial tools & retirement plan

Cycle to Work & Paid volunteering day

Job summary

Sodexo is recruiting a friendly Receptionist for HMRC Bristol RC. You will be the first point of contact for visitors, answer phones, manage emails, and support administration, cleaning and facilities tasks to keep a welcoming environment.

The role covers reception duties, till operation and cashing-up after training, meeting room setup, security procedures, and general support to the café and mailroom. You will work Monday to Friday, 07:00–18:00, 37.5 hours per week, at £13.41 per hour, with

Qualifications

• Good customer service and communication skills.
• Reliable and professional approach to work.
• Ability to follow Health & Safety and quality procedures.
• Good attention to detail and ability to complete tasks to the required standard.
• Ability to work effectively as part of a team.
• Willingness to undertake all required training.
• Desirable: previous experience in reception, administration, cleaning, facilities or customer service.

Responsibilities

• Provide a friendly and professional reception service to visitors and colleagues.
• Answer phones, manage emails, filing and general administration.
• Issue keys and support building security procedures.
• Maintain cleanliness across designated areas and complete cleaning tasks.
• Refill and maintain coffee and refreshment areas.
• Operate the till and complete cashing-up procedures following training.
• Support the café and mailroom when required.
• Report maintenance issues, hazards and faulty equipment.
• Assist with meeting room set-ups and the movement of furniture.
• Follow Health & Safety, COSHH, food safety and security procedures.
• Respond to customer queries and resolve or report issues appropriately.
• Complete required paperwork and attend team meetings.
• Provide additional cover for holidays and sickness when required.
• Support with securing the building at night.
• Carry out other reasonable duties as required by the management team.

Skills

Customer service

Communication

Reliability

Attention to detail

Teamwork

Training willingness

Job description

Sodexo is recruiting a friendly Receptionist for HMRC Bristol RC. You will be the first point of contact for visitors, answer phones, manage emails, and support administration, cleaning and facilities tasks to keep a welcoming environment.

The role covers reception duties, till operation and cashing-up after training, meeting room setup, security procedures, and general support to the café and mailroom. You will work Monday to Friday, 07:00–18:00, 37.5 hours per week, at £13.41 per hour, with