Receptionist

Sodexo; Hemel Hempstead; On-site; GBP 35,818,000 - 41,328,000; Full time

Benefits offered by this job

Mental health & wellbeing support

Employee Assistance Programme for个人, 家

24/7 virtual GP & lifestyle rewards

Discounts for you & family

Financial tools & retirement plan

Cycle to Work & Paid volunteering day

Job summary

Sodexo is recruiting a friendly Receptionist for HMRC Bristol RC. You will be the first point of contact for visitors, answer phones, manage emails, and support administration, cleaning and facilities tasks to keep a welcoming environment.

The role covers reception duties, till operation and cashing-up after training, meeting room setup, security procedures, and general support to the café and mailroom. You will work Monday to Friday, 07:00–18:00, 37.5 hours per week, at £13.41 per hour, with

Qualifications

• Good customer service and communication skills.
• Reliable and professional approach to work.
• Ability to follow Health & Safety and quality procedures.
• Good attention to detail and ability to complete tasks to the required standard.
• Ability to work effectively as part of a team.
• Willingness to undertake all required training.
• Desirable: previous experience in reception, administration, cleaning, facilities or customer service.

Responsibilities

• Provide a friendly and professional reception service to visitors and colleagues.
• Answer phones, manage emails, filing and general administration.
• Issue keys and support building security procedures.
• Maintain cleanliness across designated areas and complete cleaning tasks.
• Refill and maintain coffee and refreshment areas.
• Operate the till and complete cashing-up procedures following training.
• Support the café and mailroom when required.
• Report maintenance issues, hazards and faulty equipment.
• Assist with meeting room set-ups and the movement of furniture.
• Follow Health & Safety, COSHH, food safety and security procedures.
• Respond to customer queries and resolve or report issues appropriately.
• Complete required paperwork and attend team meetings.
• Provide additional cover for holidays and sickness when required.
• Support with securing the building at night.
• Carry out other reasonable duties as required by the management team.

Skills

Customer service

Communication

Reliability

Attention to detail

Teamwork

Training willingness

Job description

• 37.5 hours per week
• Monday - Friday 0700 - 1800 (Various Shifts)
• £13.41 per hour
• Sodexo Rewards

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is BS2 0PS

Job Introduction:

We are looking for a friendly, reliable and customer-focused Receptionist to join our team at HMRC Bristol RC.

This is a varied role combining reception, administration, cleaning and facilities support. You will be one of the first points of contact for visitors and will play an important part in maintaining a clean, safe and welcoming environment.

What you'll do:

• Provide a friendly and professional reception service to visitors and colleagues.
• Answer phones, manage emails, filing and general administration.
• Issue keys and support building security procedures.
• Maintain cleanliness across designated areas and complete cleaning tasks.
• Refill and maintain coffee and refreshment areas.
• Operate the till and complete cashing-up procedures following training.
• Support the café and mailroom when required.
• Report maintenance issues, hazards and faulty equipment.
• Assist with meeting room set-ups and the movement of furniture.
• Follow Health & Safety, COSHH, food safety and security procedures.
• Respond to customer queries and resolve or report issues appropriately.
• Complete required paperwork and attend team meetings.
• Provide additional cover for holidays and sickness when required.
• Support with securing the building at night.
• Carry out other reasonable duties as required by the management team.

What You Bring:

Essential:

• Good customer service and communication skills.
• Reliable and professional approach to work.
• Ability to follow Health & Safety and quality procedures.
• Good attention to detail and ability to complete tasks to the required standard.
• Ability to work effectively as part of a team.
• Willingness to undertake all required training.

Desirable:

• Previous experience in reception, administration, cleaning, facilities or customer service.
• Ability to work independently and use your own initiative.
• Experience working in a busy customer-facing environment.

What we offer:

Working with Sodexo is more than a job; it's a chance to be part of something greater.You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewardsDiscounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications