Front Desk & Customer Service Admin – Immediate Start

Confidential; Catcliffe; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Immediate start

On-site parking

Friendly environment

Full-time hours

Job summary

Confidential is recruiting for a Reception & Customer Service Administrator in Wath-upon-Dearne. This varied role combines front-of-house reception, facilities administration and customer service support.

You will start immediately on a 3-month temporary assignment, working 37.5 hours per week, Monday to Friday, 8:30am-4:30pm. Salary is equivalent to 26,000-27,500 with on-site parking and a friendly team environment.

Qualifications

• Previous experience within reception, administration or customer service
• Confident and professional communication skills
• Excellent customer service approach
• Strong organisational and multitasking abilities
• Good IT skills including Microsoft Office
• Ability to work effectively in a fast-paced environment
• A proactive and flexible attitude

Responsibilities

• Meeting and greeting visitors, customers and contractors
• Managing the reception area and maintaining a professional front-of-house environment
• Handling incoming telephone calls and directing enquiries appropriately
• Managing visitor sign-in procedures and meeting room bookings
• Providing facilities administration support
• Processing incoming and outgoing post and deliveries
• Responding to customer enquiries via telephone and email
• Supporting the customer service team during busy periods
• Assisting with maintenance-related calls and service requests
• Updating internal systems and maintaining accurate records
• Providing general administrative support to the wider business

Skills

Reception experience

Customer service

Administration

MS Office

Organisational skills

Communication skills

Tools

MS Office

Job description

Confidential is recruiting for a Reception & Customer Service Administrator in Wath-upon-Dearne. This varied role combines front-of-house reception, facilities administration and customer service support.

You will start immediately on a 3-month temporary assignment, working 37.5 hours per week, Monday to Friday, 8:30am-4:30pm. Salary is equivalent to 26,000-27,500 with on-site parking and a friendly team environment.