Front Desk & Customer Experience Associate (Weekend Shifts)

Faith Recruitment Ltd; Woking; On-site; GBP 23,000 - 29,000; Full time

Job summary

Faith Recruitment Ltd is assisting in recruiting a Customer Service Associate for a role in Woking. The successful candidate will work on a busy reception and deliver excellent client service in a fast-paced environment.

The position involves managing bookings, maintaining reception areas, and supporting management with admin tasks while ensuring high service standards and weekend shift patterns where required.

Qualifications

• Experience in customer service environment.
• Excellent communication skills and a professional manner.
• Proactive, can-do attitude and reliability.

Responsibilities

• Provide exceptional customer service to clients.
• Ensure communal areas are prepared and diary is up to date for bookings.
• Be first point of contact for clients at the main reception desk.
• Maintain the appearance and upkeep of the reception area.
• Support management with general administration and inquiries.
• Liaise with maintenance team and handle simple fixes as needed.
• Ensure a high level of service is maintained at all times.
• General cleaning and sanitisation in line with current needs.

Skills

Customer service

Communication skills

Proactive attitude

Friendly demeanor

Tools

MS Office

Job description

Faith Recruitment Ltd is assisting in recruiting a Customer Service Associate for a role in Woking. The successful candidate will work on a busy reception and deliver excellent client service in a fast-paced environment.

The position involves managing bookings, maintaining reception areas, and supporting management with admin tasks while ensuring high service standards and weekend shift patterns where required.