Front Desk Coordinator – Warm Welcome & Resident Support

641 Devonshire at PGA National LLC; Devon and Torbay; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Health benefits

401k with 3% match

Education assistance

PTO and volunteer hours

Growth opportunities

Job summary

Erickson Senior Living’s Devonshire community is seeking a Front Desk Specialist to greet residents, families and staff, manage inquiries, and coordinate emergency communications in a warm, welcoming environment.

The role operates Monday through Friday, 7:00 AM to 3:00 PM, at Devonshire by Erickson Senior Living, Palm Beach Gardens, Florida. Join a growing network dedicated to better lives through comprehensive senior living and health care services.

Qualifications

• Receptionist experience required
• Must be at least 18 years old
• Excellent verbal skills
• Ability to multi-task

Responsibilities

• Greet and direct our residents, visitors, and staff, handle questions and concerns efficiently
• Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner
• Monitor all emergency pull cords for Independent Living residents
• Track status of resident involved in a situation, i.e. transported to a hospital, etc.
• Manage resident’s list, alphabetically and by resident apartment
• Assist with maintaining accurate census information, hospitalizations, deaths, etc., and keeping an accurate list of residents who are away and returning
• Responsible for logging all resident packages and notifying residents of a package pick-up via notice, assuring all mail is dispatched through U.S. Mail at the end of each day, sort and distributes all inter-office mail

Job description

Erickson Senior Living’s Devonshire community is seeking a Front Desk Specialist to greet residents, families and staff, manage inquiries, and coordinate emergency communications in a warm, welcoming environment.

The role operates Monday through Friday, 7:00 AM to 3:00 PM, at Devonshire by Erickson Senior Living, Palm Beach Gardens, Florida. Join a growing network dedicated to better lives through comprehensive senior living and health care services.