Front of House Receptionist - Elder Care Home

Daval Associates; Reigate; On-site; GBP 17,000 - 21,000; Full time

Job summary

Daval Associates is seeking a friendly Front of House Staff member for an elderly care home in Reigate. You will welcome residents, families and visitors, handle enquiries by phone and support reception operations.

The role requires professional presentation, reliability and the ability to work Monday to Friday, 07:00-15:00 in person at the site. Pay is £13.00 per hour with a welcoming, supportive team environment.

Qualifications

• Friendly, approachable and caring.
• Excellent communication with residents and families.
• Professional appearance and reliable.
• Ability to use a telephone and basic computer systems.

Responsibilities

• Welcoming residents, visitors and families in a friendly and professional manner.
• Answering telephone calls and dealing with enquiries.
• Supporting the smooth running of the reception/front-of-house area.
• Assisting with general administrative and reception duties.
• Liaising with care and management teams when required.
• Maintaining a clean, organised and welcoming reception area.
• Providing excellent customer service to residents and visitors.
• Handling information professionally and maintaining confidentiality.

Skills

Customer service

Reception

Telephone handling

Communication

Tools

Telephone systems

Computer basics

Job description

Daval Associates is seeking a friendly Front of House Staff member for an elderly care home in Reigate. You will welcome residents, families and visitors, handle enquiries by phone and support reception operations.

The role requires professional presentation, reliability and the ability to work Monday to Friday, 07:00-15:00 in person at the site. Pay is £13.00 per hour with a welcoming, supportive team environment.