Warm Front Desk Receptionist — Caring Home

Sanctuary; Devon and Torbay; On-site; GBP 24,000 - 25,000; Full time

Benefits offered by this job

Health & wellbeing support

Life insurance

Parental leave

Annual leave purchase

Training & development

Flexible working

Inclusive culture

Free meals

Retail discounts

Cycle to Work

Job summary

Sanctuary Care is seeking a friendly Receptionist for Fernihurst Nursing Home in Exmouth. You will greet residents and visitors, handle queries, and perform front-of-house administrative tasks to keep the home running smoothly.

Ideal candidates have customer service experience, good IT skills (Word, Excel, Outlook), and a calm, organised approach. Join a team renowned for care, training, and flexible working options within a supportive culture.

Qualifications

• Experience in a customer service setting.
• Confident using IT systems including Word, Excel and Outlook.
• Organised and able to manage a variety of tasks calmly and efficiently.

Responsibilities

• Welcome residents, relatives and visitors with warmth and professionalism.
• Support customers by answering queries and providing clear information.
• Carry out a range of administrative tasks to keep the home running smoothly.
• Use IT skills to manage emails, records and documents confidently.
• Work closely with colleagues to create a friendly, supportive front of house experience.

Skills

Customer service experience

IT skills

People skills

Organised

Caring and motivated

Tools

Word

Excel

Outlook

Job description

Sanctuary Care is seeking a friendly Receptionist for Fernihurst Nursing Home in Exmouth. You will greet residents and visitors, handle queries, and perform front-of-house administrative tasks to keep the home running smoothly.

Ideal candidates have customer service experience, good IT skills (Word, Excel, Outlook), and a calm, organised approach. Join a team renowned for care, training, and flexible working options within a supportive culture.