Front Desk & Admin Lead for Client Services

RGH-Global Limited; Lancashire; On-site; GBP 25,000 - 28,000; Full time

Job summary

RGH-Global Limited in Blackpool is seeking a highly organised Front of House & Administration Coordinator to join a busy financial services team. The role blends welcoming reception duties with office administration and client support to ensure the smooth day-to-day running of the office.

You will manage calls and enquiries, coordinate meeting rooms and travel, handle post and document management, and support client records with accuracy and professionalism.

Qualifications

• Previous experience in an administrative, client services or office support role.
• Strong organisational and time management skills.
• Excellent verbal and written communication skills.
• High level of accuracy and attention to detail.
• Ability to manage multiple tasks and prioritise workload effectively.
• Proficient in Microsoft Office, including Word, Excel and Outlook.
• Professional and confident approach when dealing with clients and colleagues.

Responsibilities

• Provide a professional and welcoming reception service for visitors and clients.
• Manage incoming telephone calls, emails and general enquiries efficiently and professionally.
• Coordinate meeting room bookings and visitor arrangements where required.
• Order and maintain office stationery and supplies, ensuring appropriate stock levels are maintained.
• Arrange business travel including flights, accommodation and rail travel in accordance with company policies.
• Coordinate courier services and outgoing mail collections, including international deliveries.

Skills

Administrative exp

Org & time mgmt

Verbal & written comms

Attention to detail

Multitasking

MS Office

Client-facing professionalism

Tools

MS Office Suite

CRM familiarity

Job description

RGH-Global Limited in Blackpool is seeking a highly organised Front of House & Administration Coordinator to join a busy financial services team. The role blends welcoming reception duties with office administration and client support to ensure the smooth day-to-day running of the office.

You will manage calls and enquiries, coordinate meeting rooms and travel, handle post and document management, and support client records with accuracy and professionalism.