Front Desk & Admin Coordinator — Welcoming, Multi-Tasking

Crown Lift Trucks UK; Basingstoke; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

25 days holiday

Company Pension Plan

Job summary

Crown Lift Trucks UK is seeking a bright and welcoming receptionist to be the first point of contact for employees, visitors and potential clients at our Basingstoke site. You will greet guests, handle a switchboard, and support facilities and admin tasks.

The role requires a courteous telephone manner, strong English and Maths GCSEs, and good Microsoft Office skills. You will manage mail, deliveries, meetings, and assist with day-to-day office operations while contributing to a professional and

Qualifications

• Minimum three years reception experience in busy customer focused service role.
• Good basic education with GCSEs including English and Maths.
• Courteous telephone manner and able to reply promptly to email enquiries.
• Multi-tasker who can work well under pressure and uses initiative.
• Good Microsoft Office skills.

Responsibilities

• Operating a switchboard in a warm, confident and happy manner.
• Greet all visitors promptly and complete related security procedures.
• Monitor and respond to information inbox and liaise with colleagues to ensure timely replies.
• Assist with collating and circulating brochures, publications and marketing materials.
• Manage incoming mail and deliveries and arrange collection by staff and traders.
• Act as initial point of contact for traders and contractors visiting the office.
• Take messages, direct calls and provide information as appropriate.
• Escort guests to meeting rooms and support other departments with ad-hoc admin tasks.

Skills

Reception experience

Customer service

Courteous telephone manner

Multi-tasking

Microsoft Office skills

Education

GCSE English and Maths

Tools

Microsoft Office

Job description

Crown Lift Trucks UK is seeking a bright and welcoming receptionist to be the first point of contact for employees, visitors and potential clients at our Basingstoke site. You will greet guests, handle a switchboard, and support facilities and admin tasks.

The role requires a courteous telephone manner, strong English and Maths GCSEs, and good Microsoft Office skills. You will manage mail, deliveries, meetings, and assist with day-to-day office operations while contributing to a professional and