Front Desk & Admin Coordinator | First-Contact Champion

Manchester Arndale; Scotland; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible Pay

Wagestream App

Digital Learning

Discounts for staff

Job summary

OCS UK & Ireland is seeking an enthusiastic administrator to join our customer service team. You will meet clients, answer calls, manage diaries and provide clerical support.

Proficiency in Microsoft Office and strong organisational, verbal and written communication skills are essential. Right to work in the UK is required.

We offer an inclusive environment and opportunities for development as part of a large facilities management group. Experience in administration or reception is beneficial.

Qualifications

• Proficiency in Microsoft Office is essential.
• Excellent customer service skills and strong organisational, verbal and written communication are required.
• Experience in administration, reception or similar roles is beneficial.

Responsibilities

• Answering calls quickly and efficiently and supporting the customer service team
• The first point of contact for meeting and greeting clients and staff
• Provide clerical support to the Manager, including diary management and ad-hoc duties
• Manage switchboard, general inquiries, telephone, and receive emails
• Assist in meetings by recording minutes and distributing them to all participants on time

Skills

Microsoft Office

Customer service

Organization & communication

Job description

OCS UK & Ireland is seeking an enthusiastic administrator to join our customer service team. You will meet clients, answer calls, manage diaries and provide clerical support.

Proficiency in Microsoft Office and strong organisational, verbal and written communication skills are essential. Right to work in the UK is required.

We offer an inclusive environment and opportunities for development as part of a large facilities management group. Experience in administration or reception is beneficial.