Receptionist

OCS; Glasgow; On-site; GBP 21,000 - 27,000; Full time

Job summary

OCS UK & Ireland is seeking an organised administrator to support our reception and customer service operations in Glasgow. You will handle calls, greet visitors, manage diaries, take minutes, and provide clerical support to the Manager and team.

Strong Microsoft Office skills and excellent communication are essential for this role. Join a leading facilities management company and contribute to a supportive, busy office environment in a role with opportunities for growth and ongoing professional

Qualifications

• Right to Work in the UK.
• Experience in administration, reception or customer service is beneficial.
• Working knowledge of Microsoft Office is essential.
• Excellent customer service skills.
• Excellent organisation, verbal and written skills.

Responsibilities

• Answering calls quickly and efficiently and supporting our customer service team.
• The first point of contact for meeting and greeting clients and staff.
• Provide clerical support to the Manager and when appropriate to other staff, including diary management and ad-hoc duties.
• Manage switchboard, general inquiries, telephone, and receive emails.
• Assist in meetings by recording minutes and distributing them to all participants on time.

Skills

Microsoft Office

Customer service

Communication

Organization

Tools

Microsoft Office

Job description

About The Role

• Answering calls quickly and efficiently and supporting our customer service team
• The first point of contact for meeting and greeting clients and staff
• Provide clerical support to the Manager and when appropriate, to other staff, including diary management and ad-hoc duties
• Manage switchboard, general inquiries, telephone, and receive emails
• Assist in meetings by recording minutes and distributing them to all participants on time

About The Role

• Answering calls quickly and efficiently and supporting our customer service team
• The first point of contact for meeting and greeting clients and staff
• Provide clerical support to the Manager and when appropriate, to other staff, including diary management and ad-hoc duties
• Manage switchboard, general inquiries, telephone, and receive emails

Assist in meetings by recording minutes and distributing them to all participants on time

As part of your role, your key responsibilities will include, but are not limited to:

• Answering calls quickly and efficiently and supporting our customer service team
• The first point of contact for meeting and greeting clients and staff
• Provide clerical support to the Manager and when appropriate, to other staff, including diary management and ad-hoc duties
• Manage switchboard, general inquiries, telephone, and receive emails
• Assist in meetings by recording minutes and distributing them to all participants on time

The ideal candidate should meet the following criteria:

• Must have Right to Work in the UK
• Experience in administration, reception or customer service functions would be beneficial
• Working knowledge of Microsoft Office is essential
• Excellent customer service skills
• Excellent organisation, verbal, and written skills

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.