Front Desk & Admin Support Specialist

Manchester Arndale; Glasgow; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

OCS UK & Ireland is seeking an administrator/receptionist to support the customer service team in a busy facilities management environment at our Glasgow site.

You will handle calls, greet clients, provide clerical support to the Manager, manage diary tasks, and handle emails and meeting minutes, with strong MS Office skills and excellent communication.

This role requires Right to Work in the UK and offers an inclusive, supportive team with opportunities for development.

Qualifications

• Must have Right to Work in the UK.
• Experience in administration, reception or customer service functions would be beneficial.
• Working knowledge of Microsoft Office is essential.
• Excellent customer service skills.
• Excellent organisation, verbal, and written skills.

Responsibilities

• Answering calls quickly and efficiently and supporting our customer service team.
• The first point of contact for meeting and greeting clients and staff.
• Provide clerical support to the Manager and when appropriate, to other staff, including diary management and ad-hoc duties.
• Manage switchboard, general inquiries, telephone, and receive emails.
• Assist in meetings by recording minutes and distributing them to all participants on time.

Skills

Customer service

Organisation

Verbal & written communication

Tools

Microsoft Office

Job description

OCS UK & Ireland is seeking an administrator/receptionist to support the customer service team in a busy facilities management environment at our Glasgow site.

You will handle calls, greet clients, provide clerical support to the Manager, manage diary tasks, and handle emails and meeting minutes, with strong MS Office skills and excellent communication.

This role requires Right to Work in the UK and offers an inclusive, supportive team with opportunities for development.