Front Desk & Admin Coordinator - Customer Service

OCS; Glasgow; On-site; GBP 21,000 - 27,000; Full time

Job summary

OCS UK & Ireland is seeking an organised administrator to support our reception and customer service operations in Glasgow. You will handle calls, greet visitors, manage diaries, take minutes, and provide clerical support to the Manager and team.

Strong Microsoft Office skills and excellent communication are essential for this role. Join a leading facilities management company and contribute to a supportive, busy office environment in a role with opportunities for growth and ongoing professional

Qualifications

• Right to Work in the UK.
• Experience in administration, reception or customer service is beneficial.
• Working knowledge of Microsoft Office is essential.
• Excellent customer service skills.
• Excellent organisation, verbal and written skills.

Responsibilities

• Answering calls quickly and efficiently and supporting our customer service team.
• The first point of contact for meeting and greeting clients and staff.
• Provide clerical support to the Manager and when appropriate to other staff, including diary management and ad-hoc duties.
• Manage switchboard, general inquiries, telephone, and receive emails.
• Assist in meetings by recording minutes and distributing them to all participants on time.

Skills

Microsoft Office

Customer service

Communication

Organization

Tools

Microsoft Office

Job description

OCS UK & Ireland is seeking an organised administrator to support our reception and customer service operations in Glasgow. You will handle calls, greet visitors, manage diaries, take minutes, and provide clerical support to the Manager and team.

Strong Microsoft Office skills and excellent communication are essential for this role. Join a leading facilities management company and contribute to a supportive, busy office environment in a role with opportunities for growth and ongoing professional