Compassionate Front Desk Receptionist – Care Home

Avery Healthcare; Leeds; On-site; GBP 21,000 - 25,000; Part time

Job summary

Avery Healthcare is seeking a warm and dedicated Receptionist on a Bank basis at Aire View Care Home, Leeds. You will be the friendly first point of contact, delivering high-quality customer service and performing key administrative tasks to support the home’s operations.

The role requires excellent communication, computer skills, and a positive attitude, with DBS disclosure and UK work eligibility checks as part of the onboarding process.

Qualifications

• Excellent communication skills, both verbal and written.
• Confident in using computers.
• Positive, friendly and welcoming attitude.
• Experience with problem-solving and client complaints.

Responsibilities

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

Skills

Verbal & written communication

Computer literacy

Positive & welcoming attitude

Problem-solving & handling complaints

Job description

Avery Healthcare is seeking a warm and dedicated Receptionist on a Bank basis at Aire View Care Home, Leeds. You will be the friendly first point of contact, delivering high-quality customer service and performing key administrative tasks to support the home’s operations.

The role requires excellent communication, computer skills, and a positive attitude, with DBS disclosure and UK work eligibility checks as part of the onboarding process.