Fright Nights Rides Host — Frontline Guest Experience

Merlin; Chertsey; On-site; GBP 11,000 - 15,000; Part time

Benefits offered by this job

Pay from £8.50 per hour

40% discount LEGO online store

Merlin Magic Pass: 20 free tickets

25% Merlin retail discounts

Staff discount codes for Merlin Annual

Pro rata holiday allowance

Private pension scheme

Life assurance scheme

Employee assistance programme

Perks at Work discounts

Ongoing training & development

Job summary

Merlin's Thorpe Park in Chertsey is recruiting for Rides Hosts for Fright Nights. The role is on-site, seasonal, and fully flexible hours, with duties covering guest hosting, safety checks and queue management.

Applicants should be at least 16, with strong English and a proactive service mindset. Compensation starts from £8.50 per hour, plus discounts on LEGO products, Merlin Magic Pass, staff perks, and pension options.

Qualifications

• You will be a part of a frontline, guest facing team delivering excellent customer service.
• You should be able to lead and uphold high standards under pressure.
• Strong interpersonal skills and problem solving are essential.

Responsibilities

• Deliver excellent customer service to guests at designated attractions.
• Host attractions and work as part of a front-line rides team.
• Interact with guests and help manage queues and safety checks.
• Complete daily ride documentation and communicate with managers.
• Maintain cleanliness and presentation to required standards.

Skills

Customer service

Team leadership

Interpersonal skills

Problem solving

Decision making

English fluency

Job description

Merlin's Thorpe Park in Chertsey is recruiting for Rides Hosts for Fright Nights. The role is on-site, seasonal, and fully flexible hours, with duties covering guest hosting, safety checks and queue management.

Applicants should be at least 16, with strong English and a proactive service mindset. Compensation starts from £8.50 per hour, plus discounts on LEGO products, Merlin Magic Pass, staff perks, and pension options.