Flexible Customer Delivery Driver—Home Visits & Great Perks

Tesco; Birkenhead; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Holiday starting at 20 days + personal

Colleague Clubcard discount 10%

Pension with matching contributions

Life cover

Wellbeing services

Uniform provided

Discounts and cycle-to-work schemes

Job summary

Tesco is seeking Customer Delivery Drivers to meet customers in their homes, delivering great service with a smile. Pay starts at £14.18 per hour, rising to £15.45 in stores within the M25, with a guaranteed minimum of 16 hours per week and options for 12-hour roles.

Expect hands-on, varied shifts, independence, and a supportive team at base. This role emphasizes delivering orders in the customer’s time slot and maintaining high standards of safety and service.

Qualifications

• Build strong relationships with colleagues to create great team spirit.
• Be warm and welcoming with customers and colleagues.
• Respond quickly to changing customer needs while out on the road and in the store.
• Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with up to 3 penalty points.

Responsibilities

• Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
• Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
• Talking customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
• Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
• Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

Skills

Customer service

Communication

Driving licence (UK/EU/EEA) 12 months

Adaptability

Job description

Tesco is seeking Customer Delivery Drivers to meet customers in their homes, delivering great service with a smile. Pay starts at £14.18 per hour, rising to £15.45 in stores within the M25, with a guaranteed minimum of 16 hours per week and options for 12-hour roles.

Expect hands-on, varied shifts, independence, and a supportive team at base. This role emphasizes delivering orders in the customer’s time slot and maintaining high standards of safety and service.