French-Speaking Customer Service & Admin Specialist Hybrid

JOBS247 INC LTD; Sheffield; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

JOBS247 INC LTD is seeking a French-speaking Customer Service Administrator in a hybrid role based in the UK. You will provide accurate, timely responses and manage orders while maintaining professional, courteous interactions with customers.

You will update customer accounts, collaborate with internal teams, and look for ways to improve processes to raise overall service levels. The position offers a salary between £25,000 and £30,000 per year.

Qualifications

• Previous experience in a customer service or administrative role is preferred.
• Strong problem-solving skills with the ability to handle inquiries and complaints calmly.
• Excellent organisational skills and attention to detail for accurate record-keeping.
• Ability to work effectively in a team and collaborate with cross-functional teams.

Responsibilities

• Provide accurate and timely responses, maintaining a professional and courteous manner.
• Process orders efficiently and accurately to ensure customer satisfaction.
• Update customer accounts with precise records of interactions and transactions.
• Maintain a high level of customer satisfaction.
• Collaborate with internal departments to address customer needs.
• Identify opportunities for process improvements to enhance service efficiency.

Skills

Customer service

Problem-solving

Organisational skills

Team collaboration

Job description

JOBS247 INC LTD is seeking a French-speaking Customer Service Administrator in a hybrid role based in the UK. You will provide accurate, timely responses and manage orders while maintaining professional, courteous interactions with customers.

You will update customer accounts, collaborate with internal teams, and look for ways to improve processes to raise overall service levels. The position offers a salary between £25,000 and £30,000 per year.