Freight Shipping Planner (Purfleet)

Cldn; England; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Company Pension Scheme

Life Assurance Cover

Job summary

CLdN is a leading logistics provider delivering door-to-door and quay-to-quay services across Europe. This challenging role involves processing cargo bookings and planning export cargo on each vessel, ensuring efficient operations.

You will liaise with customers by telephone, C-web and e-mail, handle customs clearances, collate manifests, coordinate with port authorities and HMRC, and use Excel, Word and Outlook to keep things running smoothly on a 24‑hour roster.

Qualifications

• Knowledge of customs processes import and export.
• Experience within shipping.
• Ability to work under pressure and meet deadlines.
• Flexible and able to work on own initiative.
• Good communication and IT skills.
• Ability to multi-task is essential.

Responsibilities

• Liaise with customers by telephone, C-web and e-mail providing up-to-date information on cargo.
• Processing all customs clearances required and updating lists for invoicing.
• Ensure vessels are utilised to full capacity.
• Collating various manifests for each vessel within the fleet.
• Liaising with Port Authorities/Regulatory Authorities/HMRC.
• Monitoring customs holds and assist in getting them cleared for shipment.
• Liaising with port and terminal staff to ensure smooth operations.
• Using Microsoft Excel, Word and Outlook systems.
• Carry out any duties and tasks as directed by the Route Manager.

Skills

Customs knowledge

Customer service

IT skills

Multitasking

Communication skills

Working under pressure

Tools

Destin8 system

Excel

Outlook

Word

Job description

CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1929, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea connections between the European continent, the United Kingdom, Ireland, Iberia and Scandinavia and offers the lowest CO2 footprint of all Western European RoRo operators. CLdN’s cargo and multimodal services have a Europe-wide reach using CLdN’s extensive network of ships, terminals and equipment. CLdN’s 3,000 employees ensure that it fulfills its mission: to excel as an integrated provider of maritime links.

Within this challenging role, you will you will process cargo bookings and plan all the different types of export cargo on each vessel.

Your role

• To liaise with customers via telephone, C-web and e-mail giving them up-to-date information on their cargo.
• Processing all custom clearances required and updating lists for invoicing.
• Ensure that the vessels are utilised to full capacity.
• Collating various manifests for each vessel within the fleet.
• Liaising with Port Authorities/Regulatory Authorities/HMRC.
• Monitoring customs holds and assist in getting them cleared for shipment.
• Liaising with port and terminal staff to ensure smooth and efficient running of the vessel and terminal operations.
• Using Microsoft Excel, Word and Outlook systems.
• Carry out any duties and tasks as directed by the Route Manager.

This role requires you to work a shift pattern, working between 0600-0600 hours Monday to Sunday (24-hour operation) on a roster basis.

Your profile

• Have knowledge of customs processes import and export.
• Preferably have knowledge of the Destin8 system.
• Have experience within shipping
• Be able to work well under pressure, meeting deadlines
• Have a high degree of flexibility
• Be able to work on their own initiative
• Good communication skills, customer services skills and IT skills
• Ability to multi-task is essential.

Our offer

• Company Pension Scheme
• Life Assurance Cover

The closing date for applications will be at Midday on Monday 10 th August, 2026