Freight Operations Lead: Efficiency & Growth

WR Logistics; Ringway; On-site; GBP 45,000 - 55,000; Full time

Job summary

WR Logistics is seeking an experienced Freight Operations Manager to oversee the busy freight forwarding operation in Manchester near the airport. The role focuses on leading the operations team, improving processes, and ensuring cost-efficient shipment handling while maintaining high service levels.

You will coordinate import/export shipments, manage customer and partner relationships, monitor KPIs, and drive continuous improvement across the department.

Qualifications

• Experience in UK freight forwarding management.
• Knowledge of import/export procedures.
• Proven leadership and team development.

Responsibilities

• Oversee day-to-day freight forwarding operations.
• Lead and develop the operations team.
• Coordinate import/export shipments and documentation.
• Monitor performance, costs and KPIs.
• Maintain customer and partner relationships.
• Ensure compliance with regulations.
• Support new business initiatives with sales.
• Produce operational reports and analytics.

Skills

Freight forwarding

Leadership

Operations management

Customer service

Compliance

Documentation

Tools

Freight management systems

Job description

WR Logistics is seeking an experienced Freight Operations Manager to oversee the busy freight forwarding operation in Manchester near the airport. The role focuses on leading the operations team, improving processes, and ensuring cost-efficient shipment handling while maintaining high service levels.

You will coordinate import/export shipments, manage customer and partner relationships, monitor KPIs, and drive continuous improvement across the department.