Freight Forwarder

Nicholas Associates Group Limited; Warrington; On-site; GBP 30,000 - 35,000; Full time

Job summary

The Freight Forwarder role at Nicholas Associates Group in Warrington is a hands-on, ownership‑driven position within a busy logistics team. You will manage road freight movements across the UK and Europe, coordinate transport and customs requirements, and uphold high standards of customer service.

The successful candidate will have proven freight forwarding experience, a solid understanding of European operations, and excellent communication skills.

Qualifications

• Proven experience within freight forwarding.
• Strong understanding of European road freight operations.
• Experience managing cross-trade movements.
• Knowledge of UK and European customs procedures.
• Experience handling ADR or hazardous goods.
• Excellent communication and relationship-building skills.

Responsibilities

• Manage end-to-end road freight shipments.
• Coordinate import, export and cross-trade movements.
• Arrange customs documentation and ensure regulatory compliance.
• Build and maintain relationships with customers, suppliers and transport partners.
• Provide quotations and identify effective transport solutions.
• Monitor shipments and proactively resolve issues.
• Deliver exceptional customer service throughout the transport process.
• Maintain accurate operational records and system updates.

Skills

Freight forwarding experience

European road freight operations

Cross-trade movements

Customs procedures knowledge

ADR or hazardous goods handling

Communication & relationship-building

Job description

Freight Forwarder

Salary: £30,000 - £35,000 + Performance Bonus

Employment Type: Full-Time, Permanent

Working Arrangement: Office-Based - Monday to Friday 9am to 5pm

Location: Warrington

Ready to Join a Team Where You're Trusted to Make Things Happen?

We're looking for an experienced Freight Forwarder who enjoys taking ownership, building strong customer relationships, and finding solutions in a fast-moving logistics environment. This is an opportunity to join a successful freight operation where you'll have the autonomy to manage your own workload, the support of an experienced team around you, and the freedom to make decisions that have a real impact. If you're someone who thrives on responsibility, enjoys a challenge, and wants to be part of a team with a great culture, we'd love to hear from you.

The Role

You’ll be responsible for managing a variety of road freight movements across the UK and Europe, ensuring shipments are delivered efficiently, compliantly and to the highest standards of customer service. From coordinating transport and customs requirements to maintaining customer relationships and solving operational challenges, no two days will be the same.

Key Responsibilities

• Manage end-to-end road freight shipments.
• Coordinate import, export and cross-trade movements.
• Arrange customs documentation and ensure compliance with regulations.
• Build and maintain strong relationships with customers, suppliers and transport partners.
• Provide quotations and identify the most effective transport solutions.
• Monitor shipments and proactively resolve any issues.
• Deliver exceptional customer service throughout the transport process.
• Maintain accurate operational records and system updates.

What We’re Looking For

Essential Experience

• Proven experience within freight forwarding.
• Strong understanding of European road freight operations.
• Experience managing cross-trade movements.
• Knowledge of UK and European customs procedures.
• Experience handling ADR or hazardous goods.
• Excellent communication and relationship-building skills.

About You

We’re looking for someone who is:

• Self-motivated and proactive.
• Confident working independently while contributing to a team environment.
• Organised and able to prioritise effectively.
• Comfortable taking ownership and making decisions.
• Naturally curious and willing to ask questions.
• Solutions-focused with a positive approach to challenges.

Why Apply?

This is more than just another freight forwarding role. You’ll be joining a business that values trust, autonomy and teamwork. You’ll have the opportunity to make a genuine impact, work with a supportive group of colleagues, and be rewarded for your contribution through a competitive salary and bonus structure.

What’s On Offer?

• £30,000 to £35,000 salary in line with current market
• Performance-related bonus scheme with excellent earning potential
• Pension scheme
• Increasing holiday entitlement with service
• Long-term career development opportunities
• A supportive, down-to-earth team culture
• A role where your ideas and input are genuinely valued

Interested?

If you’re an experienced Freight Forwarder looking for a role that offers ownership, stability, earning potential and a great team environment, we’d love to hear from you.

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we’re happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.